Flex-o-stick Marketing

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Privacy Policy

Effective Date: 18 January 2025

At Flex-o-stick, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services, you agree to the practices described in this policy.

1. Information We Collect
We collect personal information necessary to fulfill your orders and provide you with quality service. The types of information we may collect include:

  • Name
  • Contact details (phone number, email address, physical address)
  • Order details (label specifications, quantities, and related preferences)
  • Payment information (used solely for processing payments)

We collect this information directly from you when you place an order, submit inquiries, or communicate with us.

2. How We Use Your Information
The information collected is used for the following purposes:

  • To process and fulfill your orders
  • To communicate with you regarding your orders, inquiries, or feedback
  • To improve our products and services
  • To comply with legal and regulatory requirements

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once no longer needed, your information will be securely deleted or anonymized.

4. Information Sharing
We may share your information with trusted third parties under the following circumstances:

  • To delivery services for order shipment
  • To payment processors for secure transaction handling
  • To comply with legal obligations or enforce our rights

Any third parties with access to your data are required to safeguard your information and use it solely for the intended purpose.

5. Security of Your Information
We take the protection of your information seriously. Measures we have implemented include:

  • Secure storage of personal data
  • Use of encrypted communication channels for payment and sensitive information
  • Restricted access to personal data only to authorized personnel

Despite these measures, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights
You have the following rights regarding your personal information:

  • Access to your data: Request a copy of the information we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your data, subject to legal and contractual obligations.
  • Opt-out: Decline receiving promotional communications from us.

To exercise these rights, please contact us using the details below.

7. Cookies and Website Usage
If we use a website to collect or manage customer inquiries, cookies may be used to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors interact with our site. You can adjust your browser settings to decline cookies if preferred.

8. Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised effective date.

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting Flex-o-stick.

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